Free service report template

A service report records one visit to a customer's site: the equipment, what was wrong, the work done, the parts used and what should happen next. The customer signs to acknowledge the work, and both sides keep a copy.

Your company details, a report number and the service date, the customer and site address, the technician, time in and time out, the equipment and serial number, the problem reported, the work performed, findings and recommendations, parts and materials used, and signatures from the technician and the customer.

No. The service report records the work; the invoice asks for payment for it. Keep the report number on the invoice so a customer can match the two.

A signed report shows the customer saw the work and the findings on the day. It settles most questions about what was done before they reach the invoice.

Yes. There is no sign-up, no watermark and no limit. What you type is used to draw the PDF and is not stored by Onehub; your browser keeps a copy so you can come back to it.

Yes, in Onehub. Service visits are booked on the visit calendar, the technician ticks off the work and takes photos and the customer's signature on their phone, and Onehub makes the service report PDF from the visit.